Supplier relationship management
Arqelo brings onboarding, sourcing, contracts, performance and risk into one platform, and adds AI that does the reading, comparing and chasing, while your team keeps the decisions.
30-minute demo, no commitment. We reply within one business day. Available in English, French and Arabic.
The problem
Spreadsheets for master data, inboxes for quotes, shared drives for certificates. Nothing connects, and the risk hides in the gaps.
Duplicate suppliers, outdated bank details and documents nobody can find when an auditor asks.
Quotes arrive as PDFs and photos. Comparing them takes days and the reasoning is rarely written down.
Expired certificates, late deliveries and weak ESG answers are discovered after they cost you.
Product tour
Real screens from Arqelo, with demo data. Pick a view.
Approved suppliers, expiring documents, open RFQs and contracts ending soon on one screen, with what needs your attention first.
Offers side by side, with insights worked out from the bids: different delivery terms, the gap to the best total, the distance to your internal target.
Suppliers positioned by purchasing impact and supply risk. The segment is suggested from your data and a person can overrule it with a reason.
Suppliers ranked with a grade, the trend against the previous period and how much data the score rests on.
Risk spread across your base, a ranking with the main factors behind each score, and tabs for alerts, watchlist and mitigation plans.
Contracts ending within 90 days, renewal tasks with overdue ones flagged, and automatic renewals visible at a glance.
One connected flow
Every step feeds the next. What you learn at onboarding informs sourcing, and what happens in delivery informs the next decision.
Suppliers register through their own portal, complete the questionnaire and upload documents. Your approval chain runs with SLAs and delegation.
Run structured events, score proposals against weighted criteria and let suppliers compete in reverse auctions in real time.
Keep contracts linked to suppliers and awards, route them for approval and watch consumption against what was agreed.
Scorecards combine delivery, quality and price data. Audits, corrective actions and re-qualification close the loop.
Before and after
E-mail chains, attachments and a spreadsheet row
The supplier completes its own file and approvals run on a clock
Searching shared drives and inboxes
One vault per supplier, with expiry reminders sent for you
Retyping PDFs into a workbook
Quotes read into a side-by-side comparison, with sources
Found out when a delivery fails
Expiring documents and risk alerts surface weeks ahead
The reasoning lives in someone's head
Every approval, award and change is recorded
Built for your team
Run RFQs faster, compare bids fairly and keep every award defensible.
Know which certificates are expiring, which suppliers are at risk and which actions are still open.
Trust the bank details, see spend by supplier and tie invoices back to orders and contracts.
AI, with a human in charge
Arqelo uses language models where they save hours, and checks every answer against your own data before you see it.
Reads certificates, registrations and bank letters, including scans and photos, and proposes the fields. You confirm or reject.
Ask in plain language. Answers cite the documents and records they came from, so you can verify them in one click.
Facts and findings are computed first, then explained. Figures in the award memo are re-checked and totals recomputed.
Describe the need. The agent drafts the RFQ, shortlists suppliers, chases and summarises, pausing for your approval before launch and before award.
It only reads your data and never changes it.
The platform
Use the whole suite or start with one module. They share the same data.
One record per supplier with contacts, documents, history and duplicate detection.
Invite suppliers and let them complete their file themselves.
RFQ, RFP and live reverse auctions in one place.
From award to renewal, with approvals and alerts.
Scorecards built from delivery, quality and price data.
See exposure before it becomes an incident.
Surveys and assessments that produce comparable scores.
Plan audits and track corrective actions to closure.
Kraljic segmentation and scheduled re-qualification.
Approvals, delegation and SLAs that people actually follow.
Dashboards, spend views and a report builder.
Keep your ERP as the system of record and let Arqelo read from it.
Fits your stack
No rip and replace. Send purchase orders, receipts and invoices through the API or an import wizard, and read suppliers, awards and contracts back.
Scoped, rate-limited keys, idempotent writes and cursor pagination.
Events delivered with an HMAC signature and automatic retries.
Map columns, preview every row, apply, and undo if needed.
Trust
Supplier files contain bank details and legal documents. Arqelo treats them that way.
Admin, buyer, quality, finance and viewer roles. Viewers are read-only.
Field-level history on supplier data and logged AI events.
Bank account and tax ID checks, and change requests that need approval.
A portal account only ever acts on its own supplier.
API keys are stored hashed. Webhook secrets are encrypted.
Usage limits for AI, retention-friendly storage and exportable records.
SRM is the discipline and software that manages everything about your suppliers: onboarding, qualification, sourcing, contracts, performance and risk. Arqelo covers these in one platform.
No. Your ERP stays the system of record for orders, receipts and invoices. Arqelo ingests them through the API or imports and uses them for scorecards, spend and contract consumption.
No. Extraction results wait for confirmation, answers cite their sources, and the sourcing agent stops for human approval before launching an RFQ and before awarding it.
The application and the supplier portal work in English, French and Arabic, including right-to-left layout.
Yes. Each supplier gets a portal to complete its profile, answer questionnaires, upload documents and message your team.
Book a demo. We will walk through your own supplier scenario and suggest the modules to start with.
Tell us about your procurement team. We will show a demo built around your process and reply within one business day.
No commitment. No sales pressure. · Or pick a time now
Want to see this on your own suppliers?
Book a demo